Richard Green Funeral Service

Independent Family Funeral Director and Memorial Masons

Privacy Policy

All customers of Richard Green Funeral Service Limited should be aware that we may hold and store client data that could be of a personal nature or could enable access to personal data. The data we hold is solely for the purposes of providing our services to you.

When making a donation in memory your data will be processed by Donatis Giving Ltd /Donatis Payments Ltd and collected by Stripe Payments UK Limited.

In order to comply with the forthcoming EU regulations, information that we hold will require a Legitimate Interest Assessment (LIA) to decide whether it’s in everybody’s interest that we continue to store it. Any personal information that cannot be justifiably retained, to benefit our mutual interests, will be deleted.

In normal circumstances, our Customer’s data will not be shared with any third party or revealed to any other organisation and it may be retained as long as we think it might assist us in providing our services to you or until we receive an authenticated request from you to destroy it.

In special circumstances we may have to share your personal data with the parties set out below:

  • Service providers (for example Google) who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
  • Third parties to whom we might sell, transfer, or merge parts of our business.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions. If you have any questions or would like to know more about how your data is protected, please reply directly to this email.

Please email the CIO if you would like a copy of any data that we have on record for you or your organisation. If you do not want organisational or personal data kept on file please contact the CIO above with your request.

We may retain information such as login details, passwords, email or personal addresses solely for the purpose of improving our service to you.
Chief Information Officer:
Ali Harris
email: uckfield@rgreenfs.co.uk

Complaints about the way we handle your data should be sent to our CIO in the first instance but you have a statutory right to take any grievance to the Information Commissioner’s Office (https://ico.org.uk). A copy of our ICO registration certificate can be found on the ICO website under reference ZB336106.

Registered Office
125 High Street, Uckfield,
East Sussex TN22 1RN

Branch Office
170 High Street, Lewes,
East Sussex BN7 1YE

Richard Green Funeral Service Limited - Company Registered in England & Wales - Company number 15335839
Our Privacy Policy